Support and Assistance

For the security of your transactions and wallets, we offer dedicated support. Contact us through the secure channels below.

Email Support

For technical questions, consultancy, and assistance regarding the gateway and rates.

info@porte-intelligente.com

Response time: within 24 hours on business days.

Phone Assistance

For urgent situations related to digital transaction security.

0785 356 769

Availability: Monday-Friday, 9:00-18:00.

Service Level Agreement (SLA)

We are committed to providing a fast and efficient response to protect your crypto assets.

  • Level 1 (General): Response within 24h.
  • Level 2 (Technical): Response within 12h.
  • Level 3 (Urgent): Response within 4h (during phone assistance hours).
Support Center

Our address for official correspondence:

Aleea Vlad Țepeș nr. 9/5, bl. C, sc. D, et. 64, ap. 6

Contact Us

For questions about our digital gateway, financial cybersecurity courses, or the implementation of encryption protocols.

Contact Information

Address:
Aleea Vlad Țepeș nr. 9/5, bl. C, sc. D, et. 64, ap. 6

Phone:
0785356769

Email:
info@porte-intelligente.com

Working Hours
  • Monday - Friday: 09:00 - 18:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed

Communication Channels

For technical support and consultancy, you can contact us by phone or email during working hours. We respond within 24 hours maximum.

Porte-Intelligente – your gateway solution for securing digital transactions and protecting cryptographic assets.

Request a Consultation

Protect your digital capital with our gateway solution. Fill out the form to discuss our financial cybersecurity courses and the implementation of encryption protocols.

Contact Details

Vlad Țepeș Alley no. 9/5, bl. C, sc. D, floor 64, ap. 6

0785356769

info@porte-intelligente.com

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